Privacy Policy

1. Who We Are & Scope of This Policy

7ph Casino ("7ph," "the Platform") is the data controller responsible for the personal information collected and processed through 7ph.asia and all associated sub-domains, applications, and services. 7ph operates within a PAGCOR-compliant regulatory framework and is committed to processing personal data lawfully, fairly, and transparently in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations ("IRR").

This Privacy Policy applies to all persons who access or use the Platform, including registered Players, visitors browsing 7ph.asia without an account, and any individual who contacts 7ph support. This Policy does not apply to third-party websites or services that may be accessible via links on the Platform — you should consult the privacy policies of those third parties directly.

2. Categories of Personal Data We Collect

7ph collects the following categories of personal data, depending on how you interact with the Platform:

2.1 Identity & Contact Data

2.2 Financial & Payment Data

2.3 Gaming & Activity Data

2.4 Technical & Device Data

2.5 Communications Data

3. How We Collect Your Data

7ph collects personal data through the following channels and mechanisms:

• Direct Provision: Information you provide when registering for a 7ph account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated Collection: Technical and device data collected automatically through cookies, session tracking, and server logs whenever you access the Platform. See Section 7 for detailed cookie information.
• Payment Providers: Transaction confirmation data received from GCash, Maya (PayMaya), BPI, BDO, Metrobank, and other Philippine payment partners when you make deposits or request withdrawals.
• Identity Verification Services: Data received from third-party KYC and identity verification providers engaged by 7ph to process government ID verification as required by Philippine AML and PAGCOR-compliance obligations.
• Fraud & Security Systems: Data generated by 7ph's fraud detection, anti-money laundering monitoring, and account security systems in the ordinary course of Platform operation.
• Third-Party Analytics: Aggregated, anonymised analytics data received from analytics platforms used to understand Platform performance and player experience. Such data does not identify individual players.

4. Legal Basis for Processing

7ph processes personal data on the following legal bases as provided under the Philippine Data Privacy Act of 2012:

5. How 7ph Uses Your Personal Data

7ph uses the personal data it collects for the following specific purposes:

• Account Operations: Creating and maintaining your 7ph account, verifying your identity, managing your account settings and preferences, and enabling secure login.
• Transaction Processing: Processing GCash deposits, Maya withdrawals, Philippine bank transfers, and all other financial transactions associated with your account. Maintaining complete and accurate transaction records as required by applicable law.
• Regulatory Compliance: Fulfilling 7ph's obligations under Philippine anti-money laundering legislation (Republic Act No. 9160, as amended), PAGCOR regulations, and applicable tax laws. This includes filing required reports with AMLC and PAGCOR where mandated.
• Responsible Gaming: Administering your responsible gaming settings (deposit limits, session reminders, loss limits, self-exclusion), monitoring gaming patterns that may indicate problem gambling, and providing relevant support where concerns arise.
• Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent transactions, account hacking, bonus abuse, multi-accounting, and other Platform security threats.
• Customer Support: Responding to your inquiries, complaints, and support requests; maintaining records of your interactions with 7ph support for quality and compliance purposes.
• Marketing (Consent-Based): Sending promotional emails, SMS notifications, and in-Platform messages about bonuses, new games, and platform updates — only if you have opted in to receive such communications. You may opt out at any time.
• Platform Improvement: Analysing anonymised, aggregated usage data to improve Platform performance, game selection, user interface, and overall Filipino player experience.
• Legal Proceedings: Establishing, exercising, or defending legal claims in any jurisdiction where 7ph operates or is required to respond to regulatory or judicial proceedings.

6. Sharing of Personal Data

7ph does not sell personal data to third parties under any circumstances. Personal data is shared with third parties only in the following limited circumstances and strictly on a need-to-know basis:

• Payment Processors: GCash, Maya, BPI, BDO, Metrobank, InstaPay, PesoNet, and other Philippine payment providers receive the minimum data necessary to process your financial transactions.
• KYC & Identity Verification Providers: Third-party identity verification services engaged by 7ph to process government ID verification as required by PAGCOR and Philippine AML law.
• Game Content Providers: Game providers whose titles are hosted on the 7ph Platform receive session and wagering data necessary to operate games and calculate outcomes. They do not receive your full identity data.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other Philippine government agencies as required by applicable law or regulatory direction.
• Fraud Prevention Services: Third-party fraud detection and cybersecurity providers who assist 7ph in protecting the Platform. These providers process data under strict confidentiality agreements.
• Professional Advisers: Lawyers, auditors, and accountants engaged by 7ph who require access to personal data in the course of providing professional services, subject to professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 7ph's business, personal data may be transferred to the acquiring entity. Affected Players will be notified in advance of any such transfer.

7. Cookies & Tracking Technologies

7ph uses cookies and similar tracking technologies on the Platform to ensure proper functionality, enhance security, and analyse usage patterns. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without significantly impairing Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, preferred games, and responsible gaming configuration so you don't need to re-set them on each visit.
• Analytics Cookies: Collect anonymised data about how the Platform is used — which pages are visited, how long sessions last, and which games are most popular. This data is used to improve the Filipino player experience on 7ph.
• Security Cookies: Support fraud detection and account security functions by tracking device fingerprint data and login patterns to identify potentially unauthorised access attempts.

You can configure your browser to block or delete cookies. Please note that disabling strictly necessary cookies will affect your ability to log in to and use the Platform. Browser settings for cookie management vary — consult your browser's help documentation for instructions specific to Chrome, Firefox, Safari, or your preferred browser.

8. Data Security

7ph implements a comprehensive set of technical and organisational security measures to protect the personal data of Filipino players against unauthorised access, loss, alteration, disclosure, or destruction:

• 256-bit SSL/TLS Encryption: All data in transit between your device and 7ph's servers is encrypted using industry-standard 256-bit SSL/TLS encryption — the same standard used by Philippine banks for online banking.
• Encryption at Rest: Personal data and financial records stored on 7ph's servers are encrypted at rest using AES-256 encryption.
• Access Controls: Personal data is accessible only to 7ph personnel who require it for their specific role. Access is subject to role-based permissions and logged for audit purposes.
• Two-Factor Authentication: 7ph employees with access to personal data systems are required to use multi-factor authentication. Players are strongly encouraged to enable 2FA on their 7ph accounts.
• Security Audits: 7ph conducts regular security assessments, penetration testing, and vulnerability scans of the Platform infrastructure.
• Data Breach Response: In the event of a data breach that poses a risk to affected individuals, 7ph will notify the Philippine National Privacy Commission (NPC) and affected Players within the timeframes specified by the DPA and its IRR.

While 7ph takes all reasonable steps to protect personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your 7ph login credentials and for notifying 7ph immediately if you suspect unauthorised access to your account.

9. Data Retention

7ph retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer. The following retention guidelines apply:

• Account & Identity Data: Retained for the duration of your account plus five (5) years following account closure, as required by Philippine AML legislation and PAGCOR record-keeping obligations.
• Transaction & Financial Records: Retained for a minimum of five (5) years following each transaction, in compliance with the Anti-Money Laundering Act and BIR requirements.
• KYC Verification Documents: Retained for five (5) years from the date of account closure or from the date of the last transaction, whichever is later.
• Gaming Activity Logs: Retained for five (5) years for PAGCOR-compliance and dispute resolution purposes.
• Support Communications: Retained for three (3) years from the date of the last communication, or longer where a related dispute or complaint remains unresolved.
• Marketing Preferences: Retained until you withdraw your consent or for two (2) years of inactivity, whichever occurs first.
• Cookie Data: Session cookies are deleted when your browser session ends. Persistent cookies are retained for the duration specified in their settings, not exceeding two (2) years.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to an identifiable individual.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 7ph:

• Right to Be Informed: To be notified of how your personal data is collected, used, and stored — which is the purpose of this Privacy Policy.
• Right of Access: To obtain a copy of the personal data 7ph holds about you, including a description of how it is being used.
• Right to Rectification: To request correction of inaccurate or incomplete personal data in your 7ph account. Minor corrections (email, phone) can be made via your Account settings; name and ID corrections require support assistance.
• Right to Erasure: To request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and no legal obligation requires its retention. Note that 7ph's legal obligations under Philippine AML law and PAGCOR regulations may preclude immediate deletion of certain categories of data.
• Right to Object: To object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time via your account settings or by contacting support.
• Right to Data Portability: To receive a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to Lodge a Complaint: To file a complaint with the Philippine National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of the above rights, please contact 7ph's Data Protection Officer (DPO) at the email address provided in Section 14. 7ph will respond to all data rights requests within thirty (30) calendar days of receipt.

11. Minors & Age Restriction

The 7ph Platform is strictly intended for individuals aged twenty-one (21) years or older. 7ph does not knowingly collect personal data from persons under 21 years of age.

If 7ph discovers that personal data has been collected from an individual under 21 years of age, the relevant Account will be immediately closed, all personal data associated with that account will be securely deleted (subject to any overriding legal retention obligation), and any deposits will be returned subject to verification of the deposit source.

If you believe that 7ph may have inadvertently collected data from a person under 21 in your household, please contact the 7ph Data Protection Officer immediately using the contact details in Section 14.

12. International Data Transfers

Some of the third-party service providers engaged by 7ph (including game content providers, security services, and analytics providers) may be located in countries outside the Philippines. Where personal data is transferred outside the Philippines, 7ph ensures that appropriate safeguards are in place to protect that data, including:

• Contractual clauses that require the recipient to process personal data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012.
• Transfers only to jurisdictions that the Philippine National Privacy Commission has assessed as providing adequate levels of data protection.
• Transfers where necessary for the performance of your account contract (e.g., game providers operating game servers outside the Philippines).

You may request details of specific safeguards applied to any international data transfer by contacting the 7ph DPO as detailed in Section 14.

13. Amendments to This Privacy Policy

7ph reserves the right to update this Privacy Policy at any time. Material changes — such as new categories of data being collected, new sharing arrangements, or changes to your rights — will be communicated to registered Players by email at least seven (7) days before the changes take effect.

The effective date of the current version of this Privacy Policy is always displayed at the top of this page. The most current version is always accessible at 7ph.asia/privacy-policy. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

14. Contact & Data Protection Officer

For any privacy-related questions, data rights requests, or concerns about how 7ph handles your personal data, please contact the 7ph Data Protection Officer:

If you are not satisfied with 7ph's response to your data privacy concern, you have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC), the authority responsible for enforcing the Data Privacy Act of 2012 in the Philippines.